At HAWC (Hire A Wedding Coordinator), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
a. Information You Provide to Us
• Personal details such as your name, email address, phone number, and postal address.
• Wedding details, including your wedding date, venue, guest numbers, and other event-related information.
• Payment details required to process your transactions.
b. Information We Collect Automatically
• Technical information such as your IP address, browser type, and operating system when you visit our website.
• Data about your visit, including pages viewed, the duration of your visit, and any resources accessed.
c. Information from Third Parties
• If applicable, we may receive information from third-party services you use to engage with our platform, such as payment processors.
2. How We Use Your Information
We use your information to:
• Provide our services, including connecting you with a wedding coordinator.
• Communicate with you regarding your bookings and services.
• Process payments and manage accounts.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your personal information with:
• Wedding Coordinators: To ensure they have the details necessary to execute their role effectively.
• Service Providers: Third-party vendors who help us deliver our services, such as payment processors or IT support.
• Legal Obligations: If required by law or to protect our rights, property, or safety.
We will never sell or rent your personal information to third parties.
4. Data Storage and Security
We take appropriate measures to secure your personal information, including:
• Storing data on secure servers.
• Using encryption for sensitive data like payment information.
• Limiting access to personal data to authorised personnel only.
However, no online transmission or storage system is completely secure. While we take reasonable measures to protect your data, we cannot guarantee its absolute security.
5. Your Rights
Under UK data protection law, you have the following rights:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal data.
• Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
• Objection: Object to how we process your personal data in certain circumstances.
• Portability: Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at [insert email address].
6. Cookies
Our website uses cookies to enhance your browsing experience. These may include:
• Essential Cookies: Necessary for the website to function properly.
• Analytical Cookies: Help us understand how users interact with our site.
You can adjust your cookie preferences in your browser settings.
7. Retention of Your Information
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Once your data is no longer needed, we securely delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: dan@hireaweddingcoordinator.com
By using HAWC’s services, you agree to this Privacy Policy. Thank you for trusting us with your special day!